This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

Thunderbird email access

  • 1 balas
  • 1 memiliki masalah ini
  • 2 kunjungan
  • Balasan terakhir oleh zamar27

alandemb1
alandemb1
more options

I’m a longtime Thunderbird user.

Since I upgraded from Windows 10 to Windows 11, I cannot access my incoming email.

I have downloaded and reinstalled Thunderbird. When I try to open using the email symbol, I get directed to enroll another account. So I enrolled my original account.

I need step by step preferably printable direction, because I have low vision.

I’m a longtime Thunderbird user. Since I upgraded from Windows 10 to Windows 11, I cannot access my incoming email. I have downloaded and reinstalled Thunderbird. When I try to open using the email symbol, I get directed to enroll another account. So I enrolled my original account. I need step by step preferably printable direction, because I have low vision.

Semua Balasan (1)

zamar27
zamar27
more options

If you upgraded to Win 11 and Tbird doesn't work, try old Thunderbird uninstall via Reva Uninstaller or such with full cleanup including local accs and mail DBs (assuming you have webmail copies like in Gmail). Then install the latest Tbird version, and add all mail accs again. Any error messages on screen or in log?

Diperbarui oleh zamar27 pada