This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Firefox keeps crashing

  • 2 balas
  • 1 memiliki masalah ini
  • 7 kunjungan
  • Balasan terakhir oleh FredMcD

more options

Firefox keeps crashing for the past two months, at least 30% of the times I have opened, it has crashed.

Why is this happening, and what are you going to do to make it stop.

Firefox keeps crashing for the past two months, at least 30% of the times I have opened, it has crashed. Why is this happening, and what are you going to do to make it stop.

Solusi terpilih

hello syedimran1,


In the Firefox address bar, type about:crashes and hit Enter. A page listing submitted crash reports (and unsubmitted crash reports, if any) will appear.

If you have recent, unsubmitted crash reports:Click the Submit button for each recent unsubmitted report and then reload the about:crashes page. You should copy the Report IDs for submitted crash reports (they start with bp-) to your support question in the Community Support forum.

Then i will understand your issue

Thanks regards

Baca jawaban ini dalam konteks 👍 0

Semua Balasan (2)

more options

Solusi Terpilih

hello syedimran1,


In the Firefox address bar, type about:crashes and hit Enter. A page listing submitted crash reports (and unsubmitted crash reports, if any) will appear.

If you have recent, unsubmitted crash reports:Click the Submit button for each recent unsubmitted report and then reload the about:crashes page. You should copy the Report IDs for submitted crash reports (they start with bp-) to your support question in the Community Support forum.

Then i will understand your issue

Thanks regards

more options

A post was flagged as Solved Problem. If the problem is not solved, please remove that flag. If you don’t, others that can help may not read this post.

Go to that message, and use the Undo link to its right.