Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Cannot conect Thunderbird to gmail

more options

I have been trying all day to connect to gmail using Thunderbird with no success. I cant seem to go to the part where Thunderbird shows the gmail login space for verifying my connection.

I have tried

   removing password
   removing cookies
   reinstalling Thunderbird
   It HAS NOT allowed me to read any gmail email.

I did manage to add a separate office 365 account, put the whole point of this is to read the email in one place.

Thanks in advance for any help offered.

I have been trying all day to connect to gmail using Thunderbird with no success. I cant seem to go to the part where Thunderbird shows the gmail login space for verifying my connection. I have tried removing password removing cookies reinstalling Thunderbird It HAS NOT allowed me to read any gmail email. I did manage to add a separate office 365 account, put the whole point of this is to read the email in one place. Thanks in advance for any help offered.
Lampiran tangkapan layar

Diperbarui oleh Calcáneo pada

Semua Balasan (5)

more options
more options

Could anybody please help me. I still cannot manage to do this and am getting desperate now!

At least point me in a direction where I can look?

Thanks!

more options

Change your security authorization to Oauth2 (do this for the incoming server settings and also for the Outgoing (SMTP) server - two places - remove the password entries for the account (remove the entire entries both incoming and outgoing) - that password info is at settings>Privacy&Security - click 'saved passwords' Then click 'show passwords' then highlight the rows with incoming and outgoing gmail servers and click DELete. - check to ensure that TB is set to accept cookies (that setting is just above the Passwords section) - Google shouldl then step you through the authentication process for your PC.

more options

has anybody been able to solve this problem?

It seems only to happen in my office, when I tried in a fresh install in my home computer I could get it to connect.

I have Debian on most of my systems.

more options

I have the same problem on two different laptops, one mac and one win10. Setting tb to accept cookies has fixed it on one laptop. So I guess that tb has a simple browser within it that is being used to talk with google. a year or more ago there was no popup window that needed cookies enabled. CLEARLY HAVING COOKIES ENABLED SHOULD BE A DEFAULT SETTING. This issue has kept from using tb for a long time but a couple years ago it worked fine without cookies enabled