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Thunderbird freezing in Windows safe mode (win11)

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  • Balasan terakhir oleh Wayne Mery

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Hi

I have several different email accounts. All but one are working fine. But my primary account is continuously unresponsive and freezes. This has been going on for several weeks now and today I can't get that account to work at all.

I'm on Windows 11 and have tried re-starting my laptop in Safe Mode but the freezing persists. I've tried turning off Windows Defender - it makes no difference and I don't have any other anti-virus running.

I have 450 emails in my Inbox and don't want to lose any of them or my address book. I do back up each week.

Not very tech savvy and no clue how to sort the issue out.

All help appreciated.

Hi I have several different email accounts. All but one are working fine. But my primary account is continuously unresponsive and freezes. This has been going on for several weeks now and today I can't get that account to work at all. I'm on Windows 11 and have tried re-starting my laptop in Safe Mode but the freezing persists. I've tried turning off Windows Defender - it makes no difference and I don't have any other anti-virus running. I have 450 emails in my Inbox and don't want to lose any of them or my address book. I do back up each week. Not very tech savvy and no clue how to sort the issue out. All help appreciated.

Diperbarui oleh Wayne Mery pada

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I'll have to go with a different email client unless I receive a reply to my question. Thunderbird freezes every time I open it so it's unusable.

Membantu?

Wayne Mery
Wayne Mery
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What version?

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