This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Firefox process is running but the GUI doesn't show up.

  • 1 balas
  • 36 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh cor-el

more options

System description: ThinkPad T61, Windows 7 X64 with both Firefox 3.6 and 4.0 beta installed.

Now both version of Firefox won't show their GUI when I start them but the "firefox.exe *32" process is running.

I tried to clean up all the customize information about the firefox, uninstall both of them and reinstall the 3.6, but the GUI still won't show up.

System description: ThinkPad T61, Windows 7 X64 with both Firefox 3.6 and 4.0 beta installed. Now both version of Firefox won't show their GUI when I start them but the "firefox.exe *32" process is running. I tried to clean up all the customize information about the firefox, uninstall both of them and reinstall the 3.6, but the GUI still won't show up.

Semua Balasan (1)

more options

Did you create a new profile for the Firefox 4.0 beta version?

See http://kb.mozillazine.org/Profile_Manager


If you use the same profile for both versions then create a new profile as a test to check if your current profile is causing the problems See Basic Troubleshooting: Make a new profile

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins"

If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)

See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox