Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Since Firefox upgraded yesterday my RealPlayer downloader function does not work. I need that function to be available. What can I do?

  • 2 balas
  • 14 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh GailV

more options

Since Firefox installed a new version yesterday the Real Player downloader function no longer works. How can I get it working? There was a plug in that was disabled I think. I don't remember what it was. I really need that to be available.

Since Firefox installed a new version yesterday the Real Player downloader function no longer works. How can I get it working? There was a plug in that was disabled I think. I don't remember what it was. I really need that to be available.

Semua Balasan (2)

more options

Real's support page (Download This Video option does not appear) says:

"The Download This Video button may not appear for some users in Firefox 5; this compatibility issue will be fixed later this month. In the meantime, uninstalling and reinstalling RealPlayer should resolve the issue."

I haven't tested that myself.

more options

Thank you so much. I tried it but it didn't work. The web site said it would be fixed later this month. So at least I will have it at some point. Thanks again.