This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

I have been asked repeatedl to update my Firefox but when I select the download option it simply continues to "search" for the download server. What's going on?

  • 3 balas
  • 1 memiliki masalah ini
  • 2 kunjungan
  • Balasan terakhir oleh kobe

more options

As stated, I select the download option when a pop-up tells me that I need to update my Firefox; however, nothing happens. It continuously "searches" for the download server. I eventually have to close it just to get it off the screen. I have a MacBook Pro.

As stated, I select the download option when a pop-up tells me that I need to update my Firefox; however, nothing happens. It continuously "searches" for the download server. I eventually have to close it just to get it off the screen. I have a MacBook Pro.

Semua Balasan (3)

more options

Hello doha, if you have problem with update firefox the better way is to download and install the new version.

1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html

2. Trash the current Firefox application to do a clean install.

3. Install the version that you have downloaded.


Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.

see also: Installing Firefox on Mac


thank you

more options

Whenever you get a message that software needs an update,

DO NOT USE ANY OF THE PROVIDED LINKS.

While this may be a legitimate message, it could also be malware or a virus. Any time you want or need to check for upgrades, go to the web site of the true owner of the program in question. For example, to check out Firefox, go to Mozilla.org or Firefox In Any Language.

more options

Also see: Update Firefox to the latest release for updating properly.