Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Why does my Firefox Health Report tell me that have been no crashes this month, but that the last crash was on March 4 of this year?

  • 1 nzaghachinzaghachi
  • 2
  • 3 views
  • Nzaghachi ikpeazụ nke FredMcD

arcee72
arcee72
more options

The Firefox Health Report states that there have been no crashes this month, but it also shows that the last Firefox crash was on March 4, 2015. I believe that is the current month. I tried to post an image of the Health report screen, but Firefox never stopped uploading it, so -- sorry. Too many bugs.

The Firefox Health Report states that there have been no crashes this month, but it also shows that the last Firefox crash was on March 4, 2015. I believe that is the current month. I tried to post an image of the Health report screen, but Firefox never stopped uploading it, so -- sorry. Too many bugs.

All Replies (1)

FredMcD
FredMcD
more options

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!