This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Firefox won't load webpages or settings

  • 3
  • 2
  • 1 view
  • Nzaghachi ikpeazụ nke James

tomkalustian
tomkalustian
more options

As of yesterday, Firefox won't load any webpages or firefox pages (e.g. settings, config, etc.). I've tried refreshing the install, uninstall/reinstall, and updating my Microsoft visual c++ redistributables and this problem persists. By "not loading webpages," I mean that it doesn't even show that it's directing to any webpages when I attempt to route to them. Any advice?

As of yesterday, Firefox won't load any webpages or firefox pages (e.g. settings, config, etc.). I've tried refreshing the install, uninstall/reinstall, and updating my Microsoft visual c++ redistributables and this problem persists. By "not loading webpages," I mean that it doesn't even show that it's directing to any webpages when I attempt to route to them. Any advice?

Asịsa ahọpụtara

If you use Webroot security software then look at this thread for possible workarounds for now like to run Firefox in Windows 8 compatibility mode or Firefox 98 Developer Edition.

Gụọ azịza a na nghọta 👍 1

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Asịsa Ahọpụtara

If you use Webroot security software then look at this thread for possible workarounds for now like to run Firefox in Windows 8 compatibility mode or Firefox 98 Developer Edition.

tomkalustian
tomkalustian Jụọ onye nwe ya ajụjụ
more options

Thanks, I'll take a look and see if that applies to me or not.

James
James
  • Top 25 Contributor
  • Moderator
more options

In case you do have Webroot.

https://www.mozilla.org/firefox/97.0.1/releasenotes/

Fixed Works around problems with WebRoot SecureAnywhere antivirus rendering Firefox unusable in some situations