This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

the shockwave for director plugin has crashed

  • 5
  • 42
  • 1 view
  • Nzaghachi ikpeazụ nke John99

more options

I do not know what a Firefox problem but even with the installation of another Adobe product I get a crash? So we are fed up with it all the time we get crashing?Man get a fix.

I do not know what a Firefox problem but even with the installation of another Adobe product I get a crash? So we are fed up with it all the time we get crashing?Man get a fix.

All Replies (5)

more options

Please check if all your plugins are up-to-date. To do this, go to the Mozilla Plugin Check site.

Once you're there, the site will check if all your plugins have the latest versions. If you see plugins in the list that have a yellow Update button or a red Update now button, please update these immediately.

To do so, please click each red or yellow button. Then you should see a site that allows you to download the latest version. Double-click the downloaded file to start the installation and follow the steps mentioned in the installation procedure.

Consider also, deactivating some of the plugins. Six plugins for Real-something may be one or two too many.

Also, check the drivers for your video card, so that they are up to date. Even with - actually because of - plug-ins up-to-date, my system kept crashing until I got the latest drivers installed.

Edeziri site na smo

more options

The shockwave for director plugin is probably not ordinarily used much these days.

  • Is it even always essential ?
  • Would some sites run video etc. with Flash Player instead ?

I note you have ordinary Flash Player and you also have RealPlayer related plugins. I know certainly in the past some of these plugins have conflicted and resulted in problems. As already suggested does it help if you ensure you only have plugins enabled that are actually being used.

I can not guarantee it will help but you may wish to read

more options
  • Outdated Plugins Plugin Status Action
    • Windows Media Player Plug-in Dynamic Link LibraryNpdsplay dll vulnerable Update Now
  • Unknown Plugins Plugin Status Action
    • Microsoft® DRMDRM Netscape Network Object unknown Research
    • RealDownloader PluginRealDownloader Plugin unknown Research
    • RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In (32-bit) **RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In unknown Research
    • RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In (32-bit) **RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In unknown Research
    • RealPlayer Download PluginRealPlayer Download Plugin unknown Research
  • These plugins are up to date Plugin Status Action
    • Shockwave for DirectorAdobe Shockwave for Director Netscape plug-in, version 12.0.3.133 12.0.3.133 Up to Date
    • Java Deployment Toolkit 7.0.250.17NPRuntime Script Plug-in Library for Java(TM) Deploy 10.25.2.17 Up to Date
    • Java(TM) Platform SE 7 U25Next Generation Java Plug-in 10.25.2 for Mozilla browsers 10.25.2.17 Up to Date
    • Shockwave FlashShockwave Flash 11.8 r800 11.8.800.94 Up to Date

EditAdded paragraph bullets and emphasised some text-J99

Back to Top

Edeziri site na John99

more options

This problem is not related to computer problems or hardware, etc. So the real problem is in the Firefox browser as these problems are not solved a long time ago? Note that I have a fresh system and it works great but you still get all these problems even with the installation of a new Windows system? Man this problem is related to Firefox only and just want a solution!

more options

Sorry you are still having problems. Please remember that you are having problems with plugins.

Plugins are computer software that you have installed from some third party, i.e. not from Firefox, and in nearly all cases not from your Windows OS. Your crashes involve such software thus the suggestions

  1. Ensure they are disabled
    if you do not definitely need to use them on a particular site.
  2. Ensure they are up to date.
    (Unfortunately the Mozilla Firefox site can nor always provide information. You may need to contact the homesite of the plugin to ensure it is up to date)
    • At the same time it may be worth looking at their support site for known issues.

Graphics drivers and hardware acceleration both relate to software and also are worth considering as a cause.

Also we need to discover if it is a crash or a hang. if it is a crash you should be able to provide crash IDs by visiting about:crashes and looking for crash IDs - they are a long set of letters and numbers, each beginning with bp-.


P.S. see also

Edeziri site na John99