Questo sito potrebbe offrire funzionalità limitate durante le operazioni di manutenzione per migliorare l'esperienza utente. Se un articolo non risolve il tuo problema e vuoi richiedere supporto, la nostra comunità di supporto è pronta ad aiutarti tramite @FirefoxSupport su Twitter e /r/firefox su Reddit.

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

I have disinsatlled and reloaded latest version, but, webpage 'mymoviecenter.com' opens firefox and redirects to its' webpage, how do I stop this?

  • 2 risposte
  • 1 ha questo problema
  • 2 visualizzazioni
  • Ultima risposta di mike1313

more options

The subject webpage opens Firefox from shutdown state and redirects to webpage for download of program . I have run Norton virus checker, and registry clean up to no effect.

The subject webpage opens Firefox from shutdown state and redirects to webpage for download of program . I have run Norton virus checker, and registry clean up to no effect.

Soluzione scelta

hi mike1313, this sounds like an issue with adware that is active on your system - a mere reinstall won't help in this case, so please perform all these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to the firefox menu ≡ > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different other security tools specialised in adware removal like the free version of malwarebytes and adwcleaner.

Troubleshoot Firefox issues caused by malware

Leggere questa risposta nel contesto 👍 0

Tutte le risposte (2)

more options

Soluzione scelta

hi mike1313, this sounds like an issue with adware that is active on your system - a mere reinstall won't help in this case, so please perform all these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to the firefox menu ≡ > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different other security tools specialised in adware removal like the free version of malwarebytes and adwcleaner.

Troubleshoot Firefox issues caused by malware

more options

Hi Philip,

I checked the addons and didn't see an issue (recognised all, most were 'ask' as well). Downloaded malwarebytes, ran, it, all the issues identified were not malware but deleted them anyway. Result, it hasn't popped up again.

Thanks for your assistance, regards, Mike