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error message when trying to send emails "The message could not be sent because the connection to Outgoing server (SMTP) xxxx was lost in the middle of the transaction."

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  • Ultima risposta di info6099

info6099
info6099
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I keep getting the following sending error message and it does not happen all the time. Sometimes, if I continue to click send multiple times it will eventually send and other times I need to reboot by machine. I have 3 email accts. One is through Gmail and the other two are through Rackspace

Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) secure.emailsrvr.com was lost in the middle of the transaction. Try again.

Help please:)

I keep getting the following sending error message and it does not happen all the time. Sometimes, if I continue to click send multiple times it will eventually send and other times I need to reboot by machine. I have 3 email accts. One is through Gmail and the other two are through Rackspace Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) secure.emailsrvr.com was lost in the middle of the transaction. Try again. Help please:)

Modificato da Wayne Mery il

Tutte le risposte (6)

christ1
christ1
  • Top 25 Contributor
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What is your anti-virus software?

info6099
info6099 Utente che ha posto la domanda
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Kaspersky

christ1
christ1
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Try to start Windows 10 in safe mode with networking enabled. Does the problem go away?

info6099
info6099 Utente che ha posto la domanda
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The problem does not happen all the time, just sporadically. I can't be in Windows safe mode all the time.

christ1
christ1
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Windows safe mode disables anti-virus software. So it isn't a solution, but a troubleshooting step to determine whether anti-virus software is the culprit.

info6099
info6099 Utente che ha posto la domanda
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oh ok. the problem is, right now it is not happening. I will wait to see when it happens again and I will try it.