Questo sito potrebbe offrire funzionalità limitate durante le operazioni di manutenzione per migliorare l'esperienza utente. Se un articolo non risolve il tuo problema e vuoi richiedere supporto, la nostra comunità di supporto è pronta ad aiutarti tramite @FirefoxSupport su Twitter e /r/firefox su Reddit.

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Can't send emails anymore from Hotmail account

  • 4 risposte
  • 0 hanno questo problema
  • 1 visualizzazione
  • Ultima risposta di hjrose

more options

I can no longer send emails from one of my Hotmail accounts. At some stage I stopped being able to send or receive with this account; I fixed the receiving end by changing the authentication details but I can't find a fix for sending.

The error given is:

Login to server smtp-mail.outlook.com with username xxxxxxx failed.

I've checked the password and SMTP settings and they are correct (Server name: smtp-mail.outlook.com, port: 587, connection security: STARTTLS, authentication method: normal password).

Any ideas?!

I can no longer send emails from one of my Hotmail accounts. At some stage I stopped being able to send or receive with this account; I fixed the receiving end by changing the authentication details but I can't find a fix for sending. The error given is: Login to server smtp-mail.outlook.com with username xxxxxxx failed. I've checked the password and SMTP settings and they are correct (Server name: smtp-mail.outlook.com, port: 587, connection security: STARTTLS, authentication method: normal password). Any ideas?!

Modificato da hjrose il

Tutte le risposte (4)

more options

try setting incoming to outlook.office365.com, 993, ssltls, OAUTH2 and output to smtp.office365.com, 587, starttls, OAUTH2

more options

Thanks, but that gives the same error even with entering my password again. Anything else I can try?

Modificato da hjrose il

more options

hjrose said

Thanks, but that gives the same error even with entering my password again. Anything else I can try?

Changing the authentication method should start a whole permissions authentication flow using web pages. Not just a simple "enter my password again". SO I have to query if you changed the right SMTP server to the right things.

more options

Matt said

hjrose said

Thanks, but that gives the same error even with entering my password again. Anything else I can try?

Changing the authentication method should start a whole permissions authentication flow using web pages. Not just a simple "enter my password again". SO I have to query if you changed the right SMTP server to the right things.

Thanks for the vote of confidence, I did indeed change the right server to the right things and nothing like you suggest happened when I changed the incoming settings.

However, Thunderbird seems to have ad a good think overnight/restart and magic has happened - it's working, ask no questions. Thanks @david for the new settings!'

'

david said

try setting incoming to outlook.office365.com, 993, ssltls, OAUTH2 and output to smtp.office365.com, 587, starttls, OAUTH2