Questo sito potrebbe offrire funzionalità limitate durante le operazioni di manutenzione per migliorare l'esperienza utente. Se un articolo non risolve il tuo problema e vuoi richiedere supporto, la nostra comunità di supporto è pronta ad aiutarti tramite @FirefoxSupport su Twitter e /r/firefox su Reddit.

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

why do i continue to see a message on opening firefox that says my computer does not have the latest version of Firefox when it does, according the list in my app folder on the Mac OS X that I am using?

  • 4 risposte
  • 2 hanno questo problema
  • 2 visualizzazioni
  • Ultima risposta di SafeBrowser

more options

I did try today to download the new version thinking it had now actually installed but then the download failed giving message "insufficient K." However, I checked again the version listed in the Application folder for the Mac, and version 6 is listed.

I did try today to download the new version thinking it had now actually installed but then the download failed giving message "insufficient K." However, I checked again the version listed in the Application folder for the Mac, and version 6 is listed.

Tutte le risposte (4)

more options

Can you find about firefox. Firefox button -> help -> about firefox or help - > about firefox. And see the version. After uninstall firefox and reinstall firefox. Then if that doesn't work let me know.

more options

You may need to reset your User agent as it is showing that you have Firefox 3.6.20 installed. Click "More system details" to the right of your original question, scroll all the way to the bottom, you will see:

Modificato da SafeBrowser il

more options

Thank you. I do not have sufficient knowledge to reset my "user agent." But I did delete/uninstall Firefox 3.6 and then downloaded successfully the new version of Firefox. But I still cannot access my hotmail account using the new version of Firefox. I can, however, access the account using Safari, so I guess I will have to settle for that. Thank you.

more options

There are detailed, step-by-step instructions in the link that I posted above. Here it is again: