Questo sito potrebbe offrire funzionalità limitate durante le operazioni di manutenzione per migliorare l'esperienza utente. Se un articolo non risolve il tuo problema e vuoi richiedere supporto, la nostra comunità di supporto è pronta ad aiutarti tramite @FirefoxSupport su Twitter e /r/firefox su Reddit.

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Issues with any updates, downloads or add-ons. Nothing will work.

  • 1 risposta
  • 1 ha questo problema
  • 9 visualizzazioni
  • Ultima risposta di Vivek

more options

When I try to save any files, download any content the download box will pop up and my file will show there but when I try finding it in the files or opening anything up it says "Shortcut not found" also when I try to install Flash or any plugins they fail. The agreement page won't even show. For example, if I go on Google Images and I click save as on a file, say download to desktop the download box will appear, it'll say download complete and it will not be on my desktop. I've searched in every nook and cranny and tried saving to different files so I know that's not the issue. Is there something I'm missing? I never had these issues in any previous downloads of Firefox on other computers.

When I try to save any files, download any content the download box will pop up and my file will show there but when I try finding it in the files or opening anything up it says "Shortcut not found" also when I try to install Flash or any plugins they fail. The agreement page won't even show. For example, if I go on Google Images and I click save as on a file, say download to desktop the download box will appear, it'll say download complete and it will not be on my desktop. I've searched in every nook and cranny and tried saving to different files so I know that's not the issue. Is there something I'm missing? I never had these issues in any previous downloads of Firefox on other computers.

Tutte le risposte (1)

more options

Hi,

Please see this.