Funkcjonalność tej witryny będzie ograniczona w czasie konserwacji. Jeśli artykuł nie rozwiązuje twojego problemu i chcesz zadać pytanie, to nasza społeczność wsparcia jest dostępna na @FirefoxSupport na Twitterze i /r/firefox na Reddicie.

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

WIN 10 & IE Edge won't let me download/install firefox what do i need to do?

more options

When I try to download Firefox Edge gives me two options "open" and "save". When I open the file it says it can't open and to re-try which never works and when I choose save it saves a notepad file on my desktop which doesn't do anything either. ANy help would be appreciated!

When I try to download Firefox Edge gives me two options "open" and "save". When I open the file it says it can't open and to re-try which never works and when I choose save it saves a notepad file on my desktop which doesn't do anything either. ANy help would be appreciated!

Wszystkie odpowiedzi (3)

more options

Could you try downloading a "full" installer from the following page:

https://www.mozilla.org/firefox/all/

And when you are downloading an .exe file, I suggest always choosing Save (not Open or Run). That ensures that your antivirus has an opportunity to inspect the file before you open it.

more options

Thank you for your response! I finally got it to download through Internet Explorer but Edge still refuses to do anything... I actually tried both open and save but neither would work. At least now I can not have to use IE or Edge anymore!!!!

more options

Sounds good. I think there is a setting somewhere in Windows 10 or maybe in Edge about downloading unofficial programs (not from the Microsoft store) if you need to use Edge for that in the future.