When using juno webmail in Firefox, forwards and replies put the original message in a forwarded attachment. Different in IE. Is there a setting to change?
I have an old email account in juno which is accessed from "Juno email on the Web". When I attempt to reply to or forward an email from there, the original email text is stuffed into a "forwarded" attachment with a note in the reply or forwarded text to see the attachment. I would prefer that the original text be included in the reply or forwarded text rather than an attachment. If I access the juno webmail from IE it does what I want by putting the original into the reply/forwarded text. I don't know if this behavior is from juno or from Firefox but I am unable to find a setting in either one to change it.
Soluzione scelta
Juno's help page on this is a little confusing: Juno Email on the Web - Mails forwarded as an attachment.
Juno doesn't mention any intentional difference between browsers, but some sites offer different editors to different browsers. This may be particularly true of older sites created using ActiveX controls, which are proprietary to IE. Or Juno might have stopped updating the site and it might not be able to handle two-digit version numbers for Firefox.
It might be possible to test this hands on using a free account (http://www.juno.com/freeemail) but it would take me a few days.
Leggere questa risposta nel contesto 👍 1Tutte le risposte (2)
Soluzione scelta
Juno's help page on this is a little confusing: Juno Email on the Web - Mails forwarded as an attachment.
Juno doesn't mention any intentional difference between browsers, but some sites offer different editors to different browsers. This may be particularly true of older sites created using ActiveX controls, which are proprietary to IE. Or Juno might have stopped updating the site and it might not be able to handle two-digit version numbers for Firefox.
It might be possible to test this hands on using a free account (http://www.juno.com/freeemail) but it would take me a few days.
Thanks. The setting mentioned in the juno help file cited above is already set which is why my confusion. The bottom line seems to be that the mail items that get forwarded as attachments are because they are in HTML format. The juno "semi-confusing" help page seems to "clarify" that. It doesn't really address the reason why it behaves differently in IE and Firefox but at least it is explained. If I look at a sample email in Firefox it says that it is in "text/html" format. If I look at it in IE it says it is a "Firefox HTML document". Juno has a plethora of unexpected "gotchas". I guess this is another one.