当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Niether Firefox Setup 37.0.1 or Firefox Setup Stub 37.0.1 will install

  • 1 件の返信
  • 9 人がこの問題に困っています
  • 7 回表示
  • 最後の返信者: ideato

more options

The update to firefox 37 would not complete so I unstalled the current version I had on my Fully updated Windows 8.1 Pro computer. When I tried to install Firefox Setup Stub 37.0.1 the insaller flashed and went away. When nothing else happened I downloaded Firefox Setup 37.0.1 and ran it. After the extraction process nothing else happened. I just want to get firefox installed again on my machine. Please advise. Thanks!

The update to firefox 37 would not complete so I unstalled the current version I had on my Fully updated Windows 8.1 Pro computer. When I tried to install Firefox Setup Stub 37.0.1 the insaller flashed and went away. When nothing else happened I downloaded Firefox Setup 37.0.1 and ran it. After the extraction process nothing else happened. I just want to get firefox installed again on my machine. Please advise. Thanks!

選ばれた解決策

Hello ProtetiveDiet, please boot the computer in Windows Safe Mode with network support and then try again to download and install firefox from the next full installer link : https://www.mozilla.org/en-US/firefox/all/

thank you

この回答をすべて読む 👍 9

すべての返信 (1)

more options

選ばれた解決策

Hello ProtetiveDiet, please boot the computer in Windows Safe Mode with network support and then try again to download and install firefox from the next full installer link : https://www.mozilla.org/en-US/firefox/all/

thank you