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partial or full update doesn't work

  • 3 replies
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  • Last reply by Rea_fox

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Hi,

I try to upgrade to the latest version of Firefox (v.37) but (both in partial as in full update) I only see the window asking to run or save the installer and after that "nothing". The installer file "Firefox setup Stub 37.0.1.exe (238kb) is downloaded but doesn't seems to run. On this moment I already deleted the old version, so I have to work with IE

Hi, I try to upgrade to the latest version of Firefox (v.37) but (both in partial as in full update) I only see the window asking to run or save the installer and after that "nothing". The installer file "Firefox setup Stub 37.0.1.exe (238kb) is downloaded but doesn't seems to run. On this moment I already deleted the old version, so I have to work with IE

Chosen solution

Copied to desktop, at first installer didn't work, but using: Run as administrator solved it. Thanks for the reply

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What I found out is that after clicking on the installer, I very briefly see the window with "Extracting" but it closes as quickly as it opens

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Try this:

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Chosen Solution

Copied to desktop, at first installer didn't work, but using: Run as administrator solved it. Thanks for the reply