当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

configuration could not be verified

  • 1 件の返信
  • 3 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: user1121639

Gavf
Gavf
more options

I had 2 cpanel accounts on Thunderbird, one stopped working weeks ago, I've no idea why. I was unable to solve the issue so decided to delete both and reinstall them. Now neither will connect. I keep getting the following message:

"Configuration could not be verified - is the username and password wrong?"

The username and password are correct as both accounts and I also have a hotmail account still running in Thunderbird.

I wonder if this is anything to do with authentication in Cpanel? Although authentication seems to be disabled in Cpanel.

Any help appreciated.

I had 2 cpanel accounts on Thunderbird, one stopped working weeks ago, I've no idea why. I was unable to solve the issue so decided to delete both and reinstall them. Now neither will connect. I keep getting the following message: "Configuration could not be verified - is the username and password wrong?" The username and password are correct as both accounts and I also have a hotmail account still running in Thunderbird. I wonder if this is anything to do with authentication in Cpanel? Although authentication seems to be disabled in Cpanel. Any help appreciated.

すべての返信 (1)

user1121639
user1121639
more options

I think you probably just need to make sure that the server settings are correct. I also use Cpanel for my domain, so can help.

In Cpanel, go to Mail accounts. Scroll down to your e-mail accounts. Click "More" beside the account, then select "Configure Email Client".

This will show you "Mail Client Configuration" for the e-mail address. Hopefully your hosting provider has a "Manual Settings" section. I strongly suggest using the Secure SSL/TLS Settings, if they are available, partly because e-mail hosts don't necessarily support the non-Secure methods anymore, even if they don't tell you. Here it should also say if authentication is required.