Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Can you help? Messages are disappearing on comcast server when I delete them from Thunderbird...and I need them on the Comcast server for when I'm traveling.

  • 3 件の返信
  • 1 人がこの問題に困っています
  • 9 回表示
  • 最後の返信者: user01229325

more options

My emails are disappearing from my inbox on the Comcast web page. I have several computers and devices: A desktop on which I run Thunderbird 52.8.0 (32-bit), which is my primary access; a laptop on which I check email via the comcast webpage; an Android phone where I run the comcast email app; and an android tablet on which I'm also running the Android app.

The Thunderbird account is set up as imap. I've always been able to read my email on my desktop on Thunderbird and keep the emails in the inbox on the comcast server as well, for when I'm traveling. Now, all of a sudden, the emails on the comcast webpage are disappearing when I delete them from my Thunderbird account or file them in a local folder.

What's happening? This is really a problem for me when I'm traveling.

My emails are disappearing from my inbox on the Comcast web page. I have several computers and devices: A desktop on which I run Thunderbird 52.8.0 (32-bit), which is my primary access; a laptop on which I check email via the comcast webpage; an Android phone where I run the comcast email app; and an android tablet on which I'm also running the Android app. The Thunderbird account is set up as imap. I've always been able to read my email on my desktop on Thunderbird and keep the emails in the inbox on the comcast server as well, for when I'm traveling. Now, all of a sudden, the emails on the comcast webpage are disappearing when I delete them from my Thunderbird account or file them in a local folder. What's happening? This is really a problem for me when I'm traveling.

選ばれた解決策

You are using IMAP. What you describe is expected behavior.

IMAP is server based. You view messages remotely on your computer and phone. If you delete a message at the server or from any device it is gone everywhere.

Moving a message to Local Folders is taking it off the server and placing it on your local hard drive. This is the same as deleting it from the server.

What you see is normal IMAP operation.

この回答をすべて読む 👍 0

すべての返信 (3)

more options

選ばれた解決策

You are using IMAP. What you describe is expected behavior.

IMAP is server based. You view messages remotely on your computer and phone. If you delete a message at the server or from any device it is gone everywhere.

Moving a message to Local Folders is taking it off the server and placing it on your local hard drive. This is the same as deleting it from the server.

What you see is normal IMAP operation.

more options

Okay, thanks. What I don't understand is why this is just happening now, since the messages were left on the Comcast server for a few months while I was using IMAP.

But I appreciate the help; time to go back to POP, I guess.

more options

IMAP works like IMAP works. If you have been doing like described I do not think the messages have been left on the server. Were you copying the messages to local folders instead of moving? That would leave a copy on the server. Deleting anywhere would always delete everywhere.