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このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

locked out, with threats.

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: AMAN ARYAN

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I am suddenly being made to login to 'Firefox Sync' and it is asking me for a password. I have no idea whatever what that password might be. I've guessed a lot but no luck. I am permitted to reset the password for 'Firefox Sync' but if I do then Firefox Sync is threatening to destroy all my recorded passwords (is that what it is saying? I daren't ever try it in case they are all lost). I have no idea what most of these passwords are (they are random secure ones generated as once-off streams of characters) and if I do reset my password, I will lose everything. What can I do please? Why is it suddenly asking me for a password, please? I am very, very worried that I have lost everything. Have I missed something?

I must never use any of this security stuff again, I think: it's too dangerous. I will just have to to keep a copy of all my passwords in a file on my computer from now on away from Firefox so this doesn't happen again.

I've had to create a new account (using my existing account would involve resetting the password, which, again, threatens to kill all my passwords) to ask this question.

I am suddenly being made to login to 'Firefox Sync' and it is asking me for a password. I have no idea whatever what that password might be. I've guessed a lot but no luck. I am permitted to reset the password for 'Firefox Sync' but if I do then Firefox Sync is threatening to destroy all my recorded passwords (is that what it is saying? I daren't ever try it in case they are all lost). I have no idea what most of these passwords are (they are random secure ones generated as once-off streams of characters) and if I do reset my password, I will lose everything. What can I do please? Why is it suddenly asking me for a password, please? I am very, very worried that I have lost everything. Have I missed something? I must never use any of this security stuff again, I think: it's too dangerous. I will just have to to keep a copy of all my passwords in a file on my computer from now on away from Firefox so this doesn't happen again. I've had to create a new account (using my existing account would involve resetting the password, which, again, threatens to kill all my passwords) to ask this question.

すべての返信 (1)

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This add-on can stop such pages; disallow Script Button {web link} The Disallow Script button looks like a letter "M" and the title is the Minus Script, drag and drop the button on a toolbar. If the button is not displayed then nothing operates, except rules for plugins.

Another way out of the trap is to (force it if needed) Close Firefox. Wait about 20 seconds for Firefox to finish closing. Right click on the Firefox icon and select Open New Window. Sometimes this works. If it opens, close it by Menu > File > Exit. This will flush out that web page from the Session Store.