当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Multiple passwords gone from options

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 4 回表示
  • 最後の返信者: Matt

bernie19
bernie19
more options

Got new computer. Was trying to migrate my files from old to new computer per Mozz instructions. It didn't work, but my old always still had all the email accounts and passwords. This was all done yesterday. Today, I did the Easetodo PC to PC and that worked fine. However, now none of my 20+ accounts are anywhere on my old PC and worse, the passwords are all gone Please help me find them! Thanks, Bernie

Got new computer. Was trying to migrate my files from old to new computer per Mozz instructions. It didn't work, but my old always still had all the email accounts and passwords. This was all done yesterday. Today, I did the Easetodo PC to PC and that worked fine. However, now none of my 20+ accounts are anywhere on my old PC and worse, the passwords are all gone Please help me find them! Thanks, Bernie

すべての返信 (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Really you need an expert in the product you used to help you recover, not a Thunderbird person. I can not begin to guess what the product even offers as option let alone offer advice. I would suggest other here probably have no more idea what Easetodo PC to PC is anymore than I do.

Looking at the website, perhaps they have actually unsuccessfully moved some of the data with move being the operative term. I suggest you go to their web site and see what their support can suggest. If you click the orange button on the bottom right of the screen it will open a chat session with their support.