Problem sending emails
I'm using portable thunderbird with the most recent update (102.10.1) with Windows 10. I recently created a new email account and am getting this error message:
Sending of the message failed. An error occurred while sending mail. The mail server responded: Authentication required. Please verify that your email address is correct in your account settings and try again.
I checked the ports, both outgoing and ingoing. I confirmed with my ISP/email host that the ports are correct. I tried other/secondary ports just to be sure (messages weren't sent but I got no error; messages were just in perpetuity in 'sending' mode). I ensured my password is correct both in my email host and TB, and that the email address is correct. I tried other things, too, that I read in other threads about this topic but none worked.
I've copied my troubleshooting results:
Application Basics
Name: Thunderbird Version: 102.10.1 Build ID: 20230421163959 Distribution ID:
Update Channel: release User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:102.0) Gecko/20100101 Thunderbird/102.10.1 OS: Windows_NT 10.0 19045 OS Theme:
Launcher Process: Enabled
Multiprocess Windows: 0/0
Fission Windows: 0/0
Enabled by default
Remote Processes: 3
Enterprise Policies: Inactive
Google Location Service Key: Missing
Google Safebrowsing Key: Missing
Mozilla Location Service Key: Missing
Safe Mode: false
Memory Size (RAM): 15.9 GB
Disk Space Available: 1.2 GB
Mail and News Accounts
account1:
INCOMING: account1, , (imap) imap.gmail.com:993, 3, 10
OUTGOING: , smtp.gmail.com:465, 3, 10, true
account2:
INCOMING: account2, , (none) Local Folders, 0, 3
account3:
INCOMING: account3, , (imap) imap.ionos.com:993, 3, 3
OUTGOING: , smtp.ionos.com:587, 2, 3, true
account4:
INCOMING: account4, , (imap) imap.ionos.com:993, 3, 3
OUTGOING: , smtp.ionos.com:465, 3, 3, true
account5:
INCOMING: account5, , (imap) imap.mail.yahoo.com:993, 3, 10
OUTGOING: , smtp.mail.yahoo.com:465, 3, 10, true
account6:
INCOMING: account6, , (imap) imap.ionos.com:993, 3, 3
OUTGOING: , smtp.ionos.com:587, 0, 3, true
[Yes, I see the ports for the smtp.ionos.com are different and I did try the ports shown in my new email account but no luck.]
Would appreciate any assistance to resolve this error!
On another note, I also am getting error that unable to compact due to not enough disk space but as you can see I have 1.2 GB available. How can that 1.2 GB be improved/made bigger? Is there something else I should do? I've read several threads about this topic, too.
この投稿は fsidgad により に変更されました
すべての返信 (1)
Never mind; I solved the problem myself.