Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Unable to sign into Thunderbird Email

  • 2 件の返信
  • 2 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: S P Stetson

S P Stetson
S P Stetson
more options

ATT made me change my email password which restored my access to email on yahoo. Thunderbird isn't accepting the new password. (It did open to show my emails going back to 4/17/2023 after I entered the new password.) I get a message that log in to server failed. Then a window opens to enter new password. Already entered the new (correct) password that works on yahoo. How do I get Thunderbird to work again?

ATT made me change my email password which restored my access to email on yahoo. Thunderbird isn't accepting the new password. (It did open to show my emails going back to 4/17/2023 after I entered the new password.) I get a message that log in to server failed. Then a window opens to enter new password. Already entered the new (correct) password that works on yahoo. How do I get Thunderbird to work again?

すべての返信 (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

For 10 years we have been referring ATT customers to the page on the ATT web site that says they need a mailkey to access their mail not their password. Personally I am sick of providing free support for ATT so they can make huge profits through their omission of good user support.

https://www.att.com/support/article/email-support/KM1240308/

S P Stetson
S P Stetson 質問者
more options

Thanks for the link, Matt. I personally would leave ATT if I could, but I need the emails in the file folders I've created on Thunderbird. About 10 years ago microsoft dumped my email account and I lost all my contacts and folders with important information. Sometime after that ATT helped me set up a key, but it turned out to be good for one use. I haven't been able to receive email on my ipad purchased a year ago and can't restart it on my older one. Hopefully one key will open mail on both my ipads and not mess up the yahoo account on my desktop or my iphone which are currently working. Calling ATT for help takes over an hour each time and often requires multiple calls. Your help is appreciated. I am not tech savvy. Just trying to use the technology.