Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

a prgram called "my security shield keeps installing itself" i can't get rid of it

  • 2 件の返信
  • 56 人がこの問題に困っています
  • 17 回表示
  • 最後の返信者: sillymoy

more options

I recently installed Homestead Website software. As soon as the software was installed a program called "my security shield" keeps giving pop-ups that say viruses are trying to affect email lists, and everything else. I clicked on the button that said "remove viruses" expecting to get a window asking if i want to pay and download an anti virus program. What i get is an error page saying the program cannot gain access to the internet. I delete the program from my "all Programs" screen but can't find it in my list of programs when i go to add or remove programs in the control panel.

I recently installed Homestead Website software. As soon as the software was installed a program called "my security shield" keeps giving pop-ups that say viruses are trying to affect email lists, and everything else. I clicked on the button that said "remove viruses" expecting to get a window asking if i want to pay and download an anti virus program. What i get is an error page saying the program cannot gain access to the internet. I delete the program from my "all Programs" screen but can't find it in my list of programs when i go to add or remove programs in the control panel.

すべての返信 (2)

more options

That is a rogue anti-spyware program. For details on its removal see Remove My Security Shield (Uninstall Guide)

more options

Thank you TonyE, I found the removal guide that you gave to be very useful. I already had malwarebytes but I couldn't open it because of my security shield. I ran rkill and it stopped the virus then I ran malwarebytes. It found some viruses and prompted me to restart the computer. I did as it said but my security shield was still there. Then I found this page http://deletemalware.blogspot.com/2010/08/my-security-shield-removal-instructions.html and they said that I can use superantispyware or spyware doctor to remove my security shield. I ran full system scan with superantispyware. It reported some infections as well. And I think it removed the virus because the my security shield doesn't pop up any more.