当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

I lost my Sync Key on my Desktop Firefox, but i still have it on my Firefox Home (IPhone 4). Is there a way to restore it/show it on the mobile device?

  • 1 件の返信
  • 4 人がこの問題に困っています
  • 3 回表示
  • 最後の返信者: Ibai

mlfct
mlfct
more options

I'm trying to resync my newly set-up Firefox on Mac OS X. Somehow it never occured to me, that i'd have to save the key.

So is there a way, as stated in the title, to restore my Sync key from the mobile device, without deleting all of my Bookmarks etc?

thanks in advance

I'm trying to resync my newly set-up Firefox on Mac OS X. Somehow it never occured to me, that i'd have to save the key. So is there a way, as stated in the title, to restore my Sync key from the mobile device, without deleting all of my Bookmarks etc? thanks in advance

すべての返信 (1)

Ibai
Ibai
  • 管理者
more options

Hi,

Sorry to read that. Unfortunately, because of security reasons, there's no way to retrieve your Sync key from any mobile device. That's why it's really important to keep a secure back up of it.

The only remaining option at this stage is to save your bookmarks on the phone and manually migrate them to your computer. Once you have done this, reset your account.