当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Firefox crashes before I can open it?

  • 1 件の返信
  • 2 人がこの問題に困っています
  • 3 回表示
  • 最後の返信者: John99

CycloneKill
CycloneKill
more options

Every time I try to open Firefox, I just get a crash reporter thing. The same happens in safe mode. Also, Google Chrome is also refusing to open, and crashes too. Any ideas on some stuff to try? I can't do all my school work on my phone.

Every time I try to open Firefox, I just get a crash reporter thing. The same happens in safe mode. Also, Google Chrome is also refusing to open, and crashes too. Any ideas on some stuff to try? I can't do all my school work on my phone.

すべての返信 (1)

John99
John99
more options

There is information about firefox crashes <-- clickable link --

If another browser is crashing the problem is not specific to Firefox, maybe you should look at more general causes of crashes, and your Windows 7 OS.

Loose cards, overheating, and malware are some typical possible causes of a crash.