当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Why doesn't Firefox stop scrolling past the top of the page?

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 2 回表示
  • 最後の返信者: ideato

more options

When I scroll to the top of a webpage Firefox will not stop there. I goes past the top of the webpage and shows a white square to the left and a grey bar to the left, then it bounces back down to the top of the page. I want Firefox to just go to the top of the page and stop the way it used to do.

When I scroll to the top of a webpage Firefox will not stop there. I goes past the top of the webpage and shows a white square to the left and a grey bar to the left, then it bounces back down to the top of the page. I want Firefox to just go to the top of the page and stop the way it used to do.

選ばれた解決策

Hello BK_Malik, Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • On Windows you can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

FirefoxSafeMode

Once you get the pop-up, just select "'Start in Safe Mode" Safe Mode Fx 15 - Win

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

check if is the Yet Another Smooth Scrolling add-on, just a guess !

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

Thank you.

この回答をすべて読む 👍 0

すべての返信 (1)

more options

選ばれた解決策

Hello BK_Malik, Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • On Windows you can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

FirefoxSafeMode

Once you get the pop-up, just select "'Start in Safe Mode" Safe Mode Fx 15 - Win

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

check if is the Yet Another Smooth Scrolling add-on, just a guess !

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

Thank you.