This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

There is a white stripe across the top of the browser window which covers the top of the sceen. I cannot see the navigation or menu options, how can I fix?

  • 1 reply
  • 8 have this problem
  • 1 view
  • Last reply by John99

more options

There is a white stripe about 3/4 of an inch tall across the top of the window. I cannot grab the menu bar, or see the menu or navigation window, or the search bar. When I click on the white strip, it goes through to the desktop like the top of the program does not exist.

I've never seen this issue before.

There is a white stripe about 3/4 of an inch tall across the top of the window. I cannot grab the menu bar, or see the menu or navigation window, or the search bar. When I click on the white strip, it goes through to the desktop like the top of the program does not exist. I've never seen this issue before.

Chosen solution

All Replies (1)

more options

Chosen Solution