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Can't attach documents to my email using Firefox - but I can from Chrome

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  • Last reply by critty

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This problem just started today. I use gmail for my email messages. When I tried to attach a document to my email, nothing happened and I was not able to add the attachment. When I switched to Chrome, I was able to add the attachment to my email.

Last night I had no problem adding attachments when I used Firefox. Today I can't.

Any suggestions?

Bea Knaapen baknaapen@gmail.com

This problem just started today. I use gmail for my email messages. When I tried to attach a document to my email, nothing happened and I was not able to add the attachment. When I switched to Chrome, I was able to add the attachment to my email. Last night I had no problem adding attachments when I used Firefox. Today I can't. Any suggestions? Bea Knaapen baknaapen@gmail.com

All Replies (1)

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Try allowing pop up windows

Open Menu Options Content (on the top) Click Exceptions... Type mail.google.com in address of website area Click Allow

Try to open attachment window now. Restart FireFox and try adding attachment again.