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flash player not loading videos after firefox update to 32.0.1

  • 8 replies
  • 13 have this problem
  • 1 view
  • Last reply by vukx

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Hi, I use Firefox portable and use it for work. I do moderation of videos. I open a page with 5-20 videos that load with Flash Player and view them. Today there was a Firefox update to 32.0.1 version. After update when I open a page I only get 1 video loaded and the others are blank. When I right-click on area where a video should be I get "Movie not loaded..." greyed (can not click) and "About Adobe Flash Player 15.0.0.152..." I checked and I have the latest version of Adobe Flash Player plugin. It was updated few days ago and worked fine until Firefox update. I also checked to open a page with SRWare Iron (also portable browser) and everything works.

Hi, I use Firefox portable and use it for work. I do moderation of videos. I open a page with 5-20 videos that load with Flash Player and view them. Today there was a Firefox update to 32.0.1 version. After update when I open a page I only get 1 video loaded and the others are blank. When I right-click on area where a video should be I get "Movie not loaded..." greyed (can not click) and "About Adobe Flash Player 15.0.0.152..." I checked and I have the latest version of Adobe Flash Player plugin. It was updated few days ago and worked fine until Firefox update. I also checked to open a page with SRWare Iron (also portable browser) and everything works.

All Replies (8)

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Type about:addons in URL and Goto Plugins

  • Check all the plugins are "Always Active"

Somewhere on the page right click, go to view page info > permissions and make sure that adobe flash content is allowed to play on that domain.


Flash in Protected mode occurs issues too

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I didn't change non of the settings and before the Firefox update everything worked fine, but I looked. The Shockwave Flash plugin is set to Always Activate in about:addons. On "view page info" everything is set to "Use Default" and changing the Adobe Flash to "Allow" didn't help.

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Hello there,

Start Firefox in Safe Mode to check if one of the extensions is causing the problem (Firefox/Tools > Add-ons > Extensions)

Do NOT click the Reset button on the Safe Mode start window.

https://support.mozilla.org/kb/Safe+Mode https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Hope this helps!

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I tried this and the problem remains in Safe Mode. Thanks for everyone who is trying to help and I hope someone will!

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Let me just add, that I tried few more things and none of it worked. I tried to disable hardware acceleration for flash. Also I added FirefoxPortable.exe and plugin-container.exe to the allowed list in Windows Firewall.

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Hi I had the same issue after upgrading firefox. I "fixed" it when I turned off ProtectedMode, following this post : https://support.mozilla.org/fr/questions/968190?page=5#answer-509209 That's not a permanent solution but maybe this can help you figure out a better one.

Modified by schrecknet

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I tried reinstalling Flash twice. Did it as on the link for Windows. The second time I erased also a Flash folder in SysWOW64. Tried installing Adobe Shockwave Player, didn't help and when I disabled Flash plugin and left only Adobe Shockwave Player plugin, didn't get any videos just a link to get Flash. Tried this with ProtectedMode=0, also didn't help, everything was the same. So still, what ever the number of videos I open on one page/tab, I only get to see one video, the others are blank.