This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Scree resolution

  • 1 reply
  • 10 have this problem
  • 2 views
  • Last reply by guigs

Salim_1976
Salim_1976
more options

I have galaxy grand neo . The problem is for me is when open cms on line page and click on the report its showing you need 499×499 resolution but in other phone like Samsung galaxy y 6102 and Samsung quadro this page is open and both phones have a same screen resolution 480×800

I have galaxy grand neo . The problem is for me is when open cms on line page and click on the report its showing you need 499×499 resolution but in other phone like Samsung galaxy y 6102 and Samsung quadro this page is open and both phones have a same screen resolution 480×800

All Replies (1)

guigs
guigs
more options

Please try this solution: https://support.mozilla.org/en-US/que.../981038

Does the resolution improve if you zoom in by tapping twice on the page?