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frozen out with "script unresponsive" box up; can't quit app.Help!!

  • 1 reply
  • 1 has this problem
  • 12 views
  • Last reply by FredMcD

riderann
riderann
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FF locked up with dialog box open saying "Warning: Unresponsive Script"

I can't do anything on FF and can't quit it. If I need to uninstall and reinstall, how do I save my bookmarks? Thanks for any help you can give me, Ann

Note: If you send me help info, don't use FF! I can't receive it there. Have Safari up right now.

FF locked up with dialog box open saying "Warning: Unresponsive Script" I can't do anything on FF and can't quit it. If I need to uninstall and reinstall, how do I save my bookmarks? Thanks for any help you can give me, Ann Note: If you send me help info, don't use FF! I can't receive it there. Have Safari up right now.

All Replies (1)

FredMcD
FredMcD
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Does the message say what script? Did you get any crash warnings from Firefox?

Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences<Enter> in the address bar

Select Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.