This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Since reinstalling Windows 7, I cannot sync my iMac and Win 7 bookmarks.

  • 2 replies
  • 1 has this problem
  • 10 views
  • Last reply by DeanEH

more options

Hi, since having to recently reinstalling Windows 7 on my iMac using Parallels 10, I can no longer sync my iMac Firefox bookmarks with my Win 7 bookmarks. My iMac bookmarks remain unaffected, but my Win 7 bookmarks will not sync and show the same old bookmarks as my iMac Firefox shows. I have deleted and re-registered my Sync account and still no different. I have tried adding my Win 7 OS as a new device, but Sync does not show the page for this. It just shows the Manage page and does not give me that option.

Can you please help on how I can once again sync the two bookmarks?

Hi, since having to recently reinstalling Windows 7 on my iMac using Parallels 10, I can no longer sync my iMac Firefox bookmarks with my Win 7 bookmarks. My iMac bookmarks remain unaffected, but my Win 7 bookmarks will not sync and show the same old bookmarks as my iMac Firefox shows. I have deleted and re-registered my Sync account and still no different. I have tried adding my Win 7 OS as a new device, but Sync does not show the page for this. It just shows the Manage page and does not give me that option. Can you please help on how I can once again sync the two bookmarks?

All Replies (2)

more options

Hi DeanEH, When you reinstalled the OS, did you have a backup of all the Program Files?

In the Windows install you can go to accounts.firefox.com and login to the account that is attached to the imac install of firefox. Give it a few minutes, maybe get a cup of your favorite drink. If it still does not sync try Tools > Sync Now.

more options

Hi guigs2

Thanks for your suggestion but that hasn't resolved my problem. I have closed down my account, created a new one and still my iMac Firefox bookmarks will not sync with my Windows 7 Firefox bookmarks (I am using Parallels 10 virtual machine). I have noticed that my mobile firefox has sync'd though, so I just need my Windows firefox bookmarks to sync. Have you any further advice please?