This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I used firefox with my vpn with no problems for years--now it will not work with a vpn. Any ideas?

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

frankrye
frankrye
more options

I have used firefox with my vpn for years. And not firefox will not load a page using my vpn. Chrome works but safari does not. Same vpn. Also, HBO go does not work nor hulu. Again, same VPN and all on firefox. What gives. I already went to network preferences and set it to no proxy. Ideas" Frankrye

I have used firefox with my vpn for years. And not firefox will not load a page using my vpn. Chrome works but safari does not. Same vpn. Also, HBO go does not work nor hulu. Again, same VPN and all on firefox. What gives. I already went to network preferences and set it to no proxy. Ideas" Frankrye

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Is this a work-related VPN or a private VPN service?

What happens when you try to load the page: server not found-type error, or security-related error, or ??

FredMcD
FredMcD
more options

If nothing can access the web, its a problem with the router / modem.