This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why is Firefox denying access to photos I am trying to download from a Kodak camera?

mariasophia
mariasophia
more options

I have successfully downloaded Kodak software and attached USB cord to camera and computer. Screen comes up with window showing the download and upon completion, another window comes up saying pictures have not been installed; access is denied.

I have successfully downloaded Kodak software and attached USB cord to camera and computer. Screen comes up with window showing the download and upon completion, another window comes up saying pictures have not been installed; access is denied.

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

After the download completes, an icon should appear on the right side of the list with a small file folder icon. When you click that, it should open the download folder with that download selected. If the download does not run from that folder, you can try dragging it to your Windows desktop and see whether it runs from there.