This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

Community support not desired. Mozilla support should be provided.

  • 1 reply
  • 1 has this problem
  • 25 views
  • Last reply by AliceWyman

goedelite
goedelite
more options

If a user is having a problem that is not simple, then Mozilla should provide the support rather than refer me to a "community". I have already wasted enough of my time. Bad job!

If a user is having a problem that is not simple, then Mozilla should provide the support rather than refer me to a "community". I have already wasted enough of my time. Bad job!

All Replies (1)

AliceWyman
AliceWyman
  • Moderator
more options

I looked through your previous questions and I just posted a reply to this one:

If that's the question that caused you to post this, could you see if my answer there is helpful? Please reply in that thread and we can go from there.

I'm closing this thread as off-topic since it's not a question about using a specific Mozilla product. See Mozilla Support rules and guidelines.