This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Auto-update not working on 64-bit Windows Firefox Aurora

  • 2 replies
  • 1 has this problem
  • 9 views
  • Last reply by KeeperB5

KeeperB5
KeeperB5
more options

I realize the correct directory to download Aurora builds would be http://ftp.mozilla.org/pub/mozilla.org/firefox/nightly/latest-mozilla-aurora-l10n/, but it does not have 64-bit Windows build which is unfortunately the only way to solve severe stuttering problems in Flash.

Previously I had used nightly builds, while they did work fine most of the time sometimes there issues that forced me back to standard builds, and stuttering Flash.

So instead I've been trying to use 64-bit Aurora I downloaded from http://ftp.mozilla.org/pub/mozilla.org/firefox/nightly/latest-mozilla-aurora/. It's been a smooth experience otherwise but auto-update doesn't work. First it attempts to install small patch, which fails. Then it tries to install full update, which again fails.

Here's a screenshot of the full update failure message: http://i.imgur.com/8HmPjTE.jpg

I realize the correct directory to download Aurora builds would be http://ftp.mozilla.org/pub/mozilla.org/firefox/nightly/latest-mozilla-aurora-l10n/, but it does not have 64-bit Windows build which is unfortunately the only way to solve severe stuttering problems in Flash. Previously I had used nightly builds, while they did work fine most of the time sometimes there issues that forced me back to standard builds, and stuttering Flash. So instead I've been trying to use 64-bit Aurora I downloaded from http://ftp.mozilla.org/pub/mozilla.org/firefox/nightly/latest-mozilla-aurora/. It's been a smooth experience otherwise but auto-update doesn't work. First it attempts to install small patch, which fails. Then it tries to install full update, which again fails. Here's a screenshot of the full update failure message: http://i.imgur.com/8HmPjTE.jpg

All Replies (2)

James
James
  • Moderator
  • Top 10 Contributor
more options

Not sure how supported the Win64 builds are on Aurora channel as for a long time the Win64 builds on Nightly channel were mainly for to catch breakage/regressions since it is possible to affect Win64 and not Win32 with checkins.

Win64 updates on Aurora channel has been a issue for a bit now as per http://forums.mozillazine.org/viewtopic.php?f=23&t=2896187

Modified by James

KeeperB5
KeeperB5 Question owner
more options

Thanks for the feedback. The topic linked above suggests that the problem with auto-update lies with CA certificate. I've submitted feedback to Moziilla and linked here just in case.

If the cause of failing auto-update is the CA certificate, hopefully Mozilla is willing to correct the problem.

Stuttering Flash in 32-bit Firefox is simply unbearable and I have to either use 64-bit Nightly or Aurora builds, or go Chrome.