This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When the browser is open the mouse does random things in all open programs, I can close FF and it works fine is there a mouse bug?

  • 1 reply
  • 1 has this problem
  • 17 views
  • Last reply by FredMcD

more options

Since the last upgrade, when the browser is open the mouse randomly clicks on things changes windows by itself. In addition highlighting things to cut and past is almost impossible... this transfers over to all open programs word, movie maker, audacity, etc... and as soon as the browser is close the problems go away... I am having this on two computers the first is a 32 Bit Vista system with a corded mouse the second is a dual boot 64 bit Win 7 and Linux Mint laptop using a Logitech cordless mouse and built in mouse pad both mouse and pad does this... in both operating systems.

I thought it was a problem with the mice or interference with the wireless receiver or from an Xbox in the same room interfering with the systems, however updated drivers were downloaded and installed on both computers for all three operating systems.

Since the last upgrade, when the browser is open the mouse randomly clicks on things changes windows by itself. In addition highlighting things to cut and past is almost impossible... this transfers over to all open programs word, movie maker, audacity, etc... and as soon as the browser is close the problems go away... I am having this on two computers the first is a 32 Bit Vista system with a corded mouse the second is a dual boot 64 bit Win 7 and Linux Mint laptop using a Logitech cordless mouse and built in mouse pad both mouse and pad does this... in both operating systems. I thought it was a problem with the mice or interference with the wireless receiver or from an Xbox in the same room interfering with the systems, however updated drivers were downloaded and installed on both computers for all three operating systems.

All Replies (1)

more options

Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?