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Firefox crashes

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  • 1 has this problem
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  • Last reply by cor-el

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Flash keeps crashing on almost every website. I have attached a screenshot of todays reports. Please help me fix this as it's driving me mad! Thank you.

Flash keeps crashing on almost every website. I have attached a screenshot of todays reports. Please help me fix this as it's driving me mad! Thank you.

All Replies (2)

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Hello there,

Sorry to hear about this.

This may be caused by the large amount of visited sites and as a result this can slow down Firefox on launch/start.

Can you please try to clean your browsing history and cookies by doing the following:

1. Click the menu button, choose "History", and then "Clear Recent History" 2. Select how much history you want to clear ( Everything is recommended) 3. Finally, click the "Clear Now" button.

If none of the above work then I would suggest to reinstall Firefox and see if that solves the issue.

Keep us posted!

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If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the Report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

  • Click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

If necessary then you can open about: pages via the location/address bar.

See: