This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

viewing a pdf in Firefox browser has white lines. How can I fix the problem?

  • 1 reply
  • 1 has this problem
  • 15 views
  • Last reply by guigs

SBUME
SBUME
more options

Viewing a pdf document in the FireFox browser (other browsers the document is fine) shows white lines though the pictures. I have tried different ways to save the document (printing or save as) as a pdf and I either get white lines or missing content while viewing on Firefox.

Viewing a pdf document in the FireFox browser (other browsers the document is fine) shows white lines though the pictures. I have tried different ways to save the document (printing or save as) as a pdf and I either get white lines or missing content while viewing on Firefox.

All Replies (1)

guigs
guigs
more options

Please update to the latest version of Firefox.

Also make sure that your graphics card drivers and WebGl drivers are up to date

Which pdf viewer are you using? In order to change the default reader for PDF files (to not open PDF files with Firefox's internal PDF reader), follow these steps:

  1. Click the menu button New Fx Menu and click Options (Preferences for Linux and Mac).
  2. In the Options (Preferences for Linux and Mac) window, select the Applications panel.
  3. In the Search field, type PDF. You should find Portable Document Format (PDF).
  4. On the right hand side you should find an Action column. Use that to select your favorite PDF reader. In order to view PDF files in Firefox, choose Preview in Firefox.

Did this fix your problems? Please report back to us!

Thank you.