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cannot use "view slideshow" when viewing pics on hotmail / outlook

  • 3 replies
  • 27 have this problem
  • 1 view
  • Last reply by lgbalfa

lgbalfa
lgbalfa
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whenever i get photo attachments in my hotmail / outlook and i try to view them in a slideshow, it keep telling me to activate silverlight.

silverlight is activated and it use to work last month.

i just tried it with internet explorer and it works fine there.

anything i can do to make it work again with mozilla?

i am on firefox version 36.0.

thank you

whenever i get photo attachments in my hotmail / outlook and i try to view them in a slideshow, it keep telling me to activate silverlight. silverlight is activated and it use to work last month. i just tried it with internet explorer and it works fine there. anything i can do to make it work again with mozilla? i am on firefox version 36.0. thank you
Attached screenshots

Chosen solution

Take a look at this article Why do I have to click to activate plugins?

Just click on Activate Silverlight. then "Allow and Remember".

Read this answer in context 👍 1

All Replies (3)

curtisa
curtisa
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Chosen Solution

Take a look at this article Why do I have to click to activate plugins?

Just click on Activate Silverlight. then "Allow and Remember".

lgbalfa
lgbalfa Question owner
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where do you go exactly to activate plugins?

i can only get to the page to update the plugins but not activate them.

thanks for your help.

lgbalfa
lgbalfa Question owner
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i was able to find where to activate plugins.

thank you for your help.