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Crashing on clearing cache and cookies

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by cor-el

jnova11
jnova11
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When I try to clear the cache and cookies from Firefox it crashes and is unable to clear the cache and cookies.

When I try to clear the cache and cookies from Firefox it crashes and is unable to clear the cache and cookies.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If clearing cookies didn't work properly then it is possible that the cookies.sqlite file that stores the cookies got corrupted.

  • Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookies files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.

You can use this button to go to the currently used Firefox profile folder:

You can try to clear the cache folder on the hard drive manually. You can find the location of the disk cache on the about:cache page. you can open about: pages via the location/address bar.