Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I have adobe flash player 16 installed in my Firefox but still receive a message on mlb.com/tv to download Adobe Flash Player to watch live games. Help?

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

Taxman6572
Taxman6572
more options

I have Adobe flash player 16 installed in my Firefox but still receive a message on mlb.com/tv to download Adobe Flash Player to watch live games as well as to watch Youtube videos. I have windows 7. I have deleted Adobe Flash Player 16 and re-installed to no avail.

I have Adobe flash player 16 installed in my Firefox but still receive a message on mlb.com/tv to download Adobe Flash Player to watch live games as well as to watch Youtube videos. I have windows 7. I have deleted Adobe Flash Player 16 and re-installed to no avail.

All Replies (1)

FredMcD
FredMcD
more options

Your System Details shows you have the current Flash Player Version 17.0.0.134
https://www.adobe.com/products/flashplayer/distribution3.html

Flash Player Test Page YouTube Test Page: What video does this browser support

I see you are using a beta Firefox.

http://helpx.adobe.com/flash-player/kb/common-problems-flash-player.html

https://support.mozilla.org/en-US/kb/troubleshoot-issues-with-plugins-fix-problems

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: