This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Set up Sync does nothing

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by jasynoski

jasynoski
jasynoski
more options

When I click on the Menu option "Set Up Sync" the menu item disappear, as expected, but absolutely nothing else happens. Also if in the Sync tab of the Options window, I click on Sign In or Create Account, the window disappears and nothing else happens.

This is an attempt to upgrade Sync. Unlinked computer from Sync, restarted Firefox and I'm now in this situation.

Help!

When I click on the Menu option "Set Up Sync" the menu item disappear, as expected, but absolutely nothing else happens. Also if in the Sync tab of the Options window, I click on Sign In or Create Account, the window disappears and nothing else happens. This is an attempt to upgrade Sync. Unlinked computer from Sync, restarted Firefox and I'm now in this situation. Help!

Chosen solution

After a full system reboot, Set Up Sync worked as expected.

Read this answer in context 👍 0

All Replies (1)

jasynoski
jasynoski Question owner
more options

Chosen Solution

After a full system reboot, Set Up Sync worked as expected.