Thunderbird is a native email client. It does access a mail server via POP or IMAP for receiving mail, and via SMTP for sending mail. You'll need to check with your email provider about the correct server settings. If you want webmail, use a browser.

Thanks for reply. I have got the settings from server and still no luck.

would these be the settings? http://www.xplornet.com/how-it-works/server-settings-for-xplornet-emails/

Which ones did you use?

Please go to the troubleshooting information on the Thunderbird help menu and click the copy to keyboard button. Then come to this forum and paste into a reply.

Yes I used settings from there.I get password invalid message. I set up with Gmail no problem.

Do you think you can post the troubleshooting information I requested?

Where is the troubleshooter?

Help menu (alt+H) Troubleshooting information.

The settings are what they should be. I will try contacting isp. Thanks

I will close this topic as you have not supplied the information requested. Good luck with your ISP.