This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 1 reply
  • 1 has this problem
  • 18 views
  • Last reply by philipp

more options

Crash ID : bp-2af11501-1552-4276-aec8-545fd2150605

Hardware Specifications:

Tablet : iBall Slide WQ32 Processor  : Intel(R) Atom(TM) CPU Z3735D @ 1.33GHz (4 CPUs), ~1.3GHz Memory  : 2048MB RAM Available OS Memory  : 1942MB RAM Page File  : 1416MB used, 775MB available System Type  : 32-bit Operating System, x64-based processor Pen or Touch  : Limited Touch Support with 10 Touch Points Operating System  : Windows 8.1 Single Language with Bing 32-bit (6.3, Build 9600) (9600.winblue_r9.150322-1500) Card name  : Intel(R) HD Graphics Manufacturer  : Intel Corporation Chip type  : Intel(R) HD Graphics DAC type  : Internal Device Type  : Full Device Display Memory  : 1002 MB Dedicated Memory  : 32 MB Shared Memory  : 970 MB

Crash ID : bp-2af11501-1552-4276-aec8-545fd2150605 Hardware Specifications: Tablet : iBall Slide WQ32 Processor : Intel(R) Atom(TM) CPU Z3735D @ 1.33GHz (4 CPUs), ~1.3GHz Memory : 2048MB RAM Available OS Memory : 1942MB RAM Page File : 1416MB used, 775MB available System Type : 32-bit Operating System, x64-based processor Pen or Touch : Limited Touch Support with 10 Touch Points Operating System : Windows 8.1 Single Language with Bing 32-bit (6.3, Build 9600) (9600.winblue_r9.150322-1500) Card name : Intel(R) HD Graphics Manufacturer : Intel Corporation Chip type : Intel(R) HD Graphics DAC type : Internal Device Type : Full Device Display Memory : 1002 MB Dedicated Memory : 32 MB Shared Memory : 970 MB

All Replies (1)

more options

hi NikhilMTomy, this kind of crash should be fixed in firefox 39 - you can use the beta version for the moment: https://www.mozilla.org/firefox/beta/