Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My computer updated itself. Now my Firefox Inbox has disappeared for all dates prior to today. NEED IT BACK, PLEASE.

more options

everything, banking information, financial information, personal emails, forwarded work email, travel details - it's all gone. what happened?

everything, banking information, financial information, personal emails, forwarded work email, travel details - it's all gone. what happened?

All Replies (1)

more options

Sorry, but Firefox doesn't have an Inbox.

If you are using Firefox to access your mail, you are using "web-mail". You need to seek support from your service provider or a forum for that service.

If your problem is with Mozilla Thunderbird, let us know and we can move this thread to the Thunderbird queue. This question currently is in the Firefox queue for answers.