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Any Photobucket link I try to go to comes up with a blank, white screen. Every other website I normally use works fine.

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  • Last reply by Nymy

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I've tried redownloading firefox, first by uninstalling it, then by just installing it and forcing an upgrade, and nothing works. It's annoying to have to use a different browser just to look at photobucket.

I've tried redownloading firefox, first by uninstalling it, then by just installing it and forcing an upgrade, and nothing works. It's annoying to have to use a different browser just to look at photobucket.

Chosen solution

Go to photobucket.com then reload it with Ctrl+F5. This will bypass the cache.

If that doesn't work, please try photobucket.com in Safe Mode: Diagnose Firefox issues using Troubleshoot Mode

If it works in Safe Mode, it could mean that one of your extensions is causing the problem. The next step would be to find which one by disabling them one-by-one (before doing this, exit Safe Mode by restarting Firefox).

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Please provide one of the links so we can try it.

If you are having trouble loading Photobucket or any site, the first thing to try is to clear your cache and/or cookies:

Websites don't load - troubleshoot and fix error messages

First clear only your cache. If Photobucket still doesn't load, clear your cookies too but be warned that this will sign you out of every website (password will be required next time you log into a site, unless it is stored in the password manager). You can also delete cookies for a single site (explained here ).

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Even photobucket's homepage doesn't work, so you can try that.

I just tried both of your suggestions, clearing my cache and cookies, and neither worked.

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Chosen Solution

Go to photobucket.com then reload it with Ctrl+F5. This will bypass the cache.

If that doesn't work, please try photobucket.com in Safe Mode: Diagnose Firefox issues using Troubleshoot Mode

If it works in Safe Mode, it could mean that one of your extensions is causing the problem. The next step would be to find which one by disabling them one-by-one (before doing this, exit Safe Mode by restarting Firefox).

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Thank you kenkon, it worked.